User Agreement

Acceptance of terms

These terms and conditions (the "Agreement") form a binding contract between you and Helios & Corvus Global N.V. (the "Company"), the operator of the website truefortunes.casino (the "Site"). The Company operates under the Curaçao eGaming Licensing Authority licence number 8048/JAZ2020-8657.

By accessing the Site, registering an account or using any of its services, you confirm that you have read, understood and agreed to be bound by this Agreement. If you do not agree with any part of it, you must stop using the Site immediately.

You confirm that you are at least eighteen (18) years old, or of the age of majority in your jurisdiction if that age is higher, and that you have the legal capacity to enter into a binding contract. You are responsible for making sure that your use of the Site is lawful where you live.

The Company may amend this Agreement from time to time. Amended terms take effect once they are published on the Site. Your continued use of the Site after publication means that you accept the amended terms.

Site usage rules

You may use the Site only for lawful, personal and non-commercial purposes, and in accordance with this Agreement. You must provide accurate and complete information when registering and keep it up to date. You are responsible for keeping your login details confidential and for all activity carried out under your account.

You must not:

• use the Site if gambling is prohibited or restricted by the laws that apply to you;
• open or operate more than one account, or allow another person to use your account;
• provide false, misleading or incomplete information, or use another person's identity or payment details;
• use the Site for fraud, money laundering, collusion or any other unlawful purpose;
• use software, automated tools or other methods to gain an unfair advantage or to interfere with the fair operation of any game;
• attempt to gain unauthorised access to the Site, its systems or the accounts of other users;
• copy, extract or collect content or data from the Site by automated means without the Company's written permission;
• post or transmit material that is unlawful, abusive, defamatory or harmful to others.

The Company may ask you to verify your identity, age, address and source of funds at any time. The Company may refuse, suspend or close an account, withhold payments, or cancel bets and winnings where it reasonably suspects a breach of this Agreement or of applicable law, or where it is required to do so by law.

Gambling can be harmful. You should gamble only with money you can afford to lose and seek help if gambling stops being a form of entertainment for you.

Copyright

All content on the Site, including text, graphics, logos, images, game materials, software, layout and design, is owned by the Company or its licensors and is protected by copyright, trademark and other intellectual property laws.

The Company grants you a limited, personal, non-exclusive, non-transferable and revocable permission to view and use the Site for its intended purpose. This permission does not transfer any ownership or other rights in the content to you.

You must not reproduce, distribute, modify, publicly display, translate, sell, license or create derivative works from any part of the Site without the prior written consent of the Company or the relevant rights holder. Any information you receive through the Site that is not publicly available, including account data and business information, must be treated as confidential and used only for your own lawful purposes.

All trademarks, service marks and trade names shown on the Site belong to their respective owners. Nothing on the Site grants you a right to use them.

Legal disclaimer

The Site and its services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Company disclaims all warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

The Company does not guarantee that:

• the Site will be available at all times or free from interruptions, delays or errors;
• defects will be corrected within any particular period;
• the Site and its servers will be free from harmful components;
• the information on the Site will be complete, accurate or current at all times.

Nothing on the Site constitutes legal, financial or tax advice. You are solely responsible for deciding whether to use the Site and for complying with the laws and any tax obligations that apply to you. The Company does not guarantee any outcome or winnings from the use of its services.

Where a malfunction or error affects a game or payment, the Company may void the affected bets or payments to the extent permitted by law.

Liability limits

To the fullest extent permitted by law, the Company, its directors, officers, employees, agents and affiliates will not be liable for any indirect, incidental, special, consequential or punitive loss or damage, including loss of profit, loss of data or loss of opportunity, arising from or connected with your use of, or inability to use, the Site.

Where liability cannot be excluded, the total liability of the Company to you for all claims connected with the Site will not exceed the amount you deposited into your account in the thirty (30) days before the event giving rise to the claim.

The Company is not liable for any failure or delay in performing its obligations caused by events beyond its reasonable control, including natural disasters, power or communication failures, acts of government, strikes or failures of third-party services.

You agree to indemnify and hold harmless the Company, its directors, officers, employees, agents and affiliates against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of this Agreement, your breach of any law, or your infringement of the rights of any third party.

Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law.

Applicable law

This Agreement, and any dispute or claim arising out of or in connection with it or the use of the Site, is governed by the laws of Curaçao, without regard to its rules on conflict of laws.

You agree to try to resolve any dispute with the Company in good faith by first contacting the Company in writing at the address given below. If a dispute cannot be settled in this way, it will be submitted to the competent courts of Curaçao, unless mandatory law in your place of residence provides otherwise.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force. A failure by the Company to enforce any right or provision does not amount to a waiver of that right or provision. This Agreement is the entire agreement between you and the Company regarding the use of the Site and replaces any earlier understanding on the same subject.

Get in touch

Legal correspondence: [email protected]